The Review Solution (TRS) Express empowers businesses to request online customer reviews instantly. Getting customer reviews has never been easier: Enter customer name, mobile number or email address, and press send. Express delivers a suite of tools that deliver personalization, alerts, monitoring, tracking and results.
App Features:
• Customer reviews can be requested by either email or text message.
• Request customer reviews for 100+ different review sites including Google, Facebook, BBB and Yelp! You define the sites that are critical for your business, and the app does the rest.
• Receive text and/or email alerts for customers positive or negative experiences. Alerts will show the review site customer may post their review on, as well as customers name and phone number so that they can be contacted immediately.
• Monitor review activity on the most popular online review sites.
• Customize text messages and email requests.
• Track employee review request activity.
• App supports enterprise capabilities and multi-location businesses - contact us for details.
• Utilization of the app requires a secure device key.
